Creating a competitive advantage in today’s IT world requires the acquisition of strategic talent, where and when you need it. Companies of all sizes are turning to SMS Software Technologies, not just because they want to save money, but because they need an organization they can count on. SMS Software Technologies has a large pool of IT resources with diverse skills required to deliver state of the art solutions with greater speed and quality.
- Microsoft Solutions
- Advisory Services
- Infrastructure Services
- Support & Maintenance
An Enterprise Resource Planning (ERP) system acts as a firm’s backbone connecting the firm’s business processes, which ultimately allows the organization to function as one. By implementing an ERP, an IT department looks to connect the business processes within their firm, while gaining management’s approval, user’s acceptance, and a positive ROI. SMS Software Technologies consultants have successfully partnered with numerous companies running Oracle Suite of Products, including Oracle eBusiness Suite, Siebel, PeopleSoft, JD Edwards, and Hyperion to deliver out of the box and state of the art solutions to our clients.
Our Oracle Services offerings include:
Platform and Application Integration - Whether you are planning to consolidate multiple systems, retire your old legacy applications, or integrate all your reporting to one platform, SMS Software Technologies is here to help. We help our clients utilize their investment in your ERP to the fullest and integrate their systems to increase the efficiency and productivity of your people and business.
Implementations and Rollouts - SMS Software Technologies understands the special requirements that must be considered in implementations and rollouts. Our implementation teams adopt robust processes and methodologies to ensure that implementations and rollouts are well-managed, speedy, and cause minimum disruption to business operations. We engage our clients in various models that are convenient for them. These include end-to-end project ownership or management or staff-augmenting your team in specified niche areas, functions, or locations.
Oracle Upgrades - SMS Software Technologies has experience in guiding firms through the whole upgrade process, from conducting pre-upgrade system audits and determining upgrade readiness of business and systems, to upgrade executions, as well as system support and maintenance. Our Technical and Functional Experts can help you execute pure database upgrades or implement new functionalities as part of your upgrade project.
Oracle Support and Maintenance - We help our clients meet service level expectations and act as a trusted advisor to your IT organization. We provide end to end Support and Maintenance Services with full SLA compliance, as well as in staff augmentation mode when you simply fall short and need a hand. Our Oracle Support services cover a combination of onsite, and offshore centers. SMS Software Technologies can provide around the clock support with a cost-effective plan that will meet and exceed your expectations. SMS Software Technologies has experience in offering functional and technical support, database and security administration, enhancements, and bug fixes, Helpdesk levels 1-3, authorization audits and archiving.
HP, QC, QTP, Rational, and Mercury. SMS Software Technologies also has experience using scenario creation and execution for volume testing, stress testing, spike testing, and endurance testing.
Mergers and Acquisitions and Instance Consolidations - SMS Software Technologies helps our clients realize the true systems and business process potential from their mergers or acquisitions. We utilize best practices in not only our technical recommendations on how to integrate your SAP system but only on industry standards that will help you save time and money in your M& A project.
Our Oracle Expertise covers the following areas:
Oracle e Business Suite - FI, CO, FA, AP, GL, IM, WM, QM
Business Intelligence - Hyperion, BI Publisher, Oracle Fusion Middleware, Oracle Discover, Data Warehouse Builder, Data Mining, Oracle Reports
PeopleSoft Human Capital Management (HCM) - Human Resources, Payroll, Advanced Benefits, Workforce Management, Workforce Service Delivery, Integrated Talent Management, HR Analytics
Siebel Customer Relationship Management (CRM) - Marketing, Sales, Services, Order Management, Channel Revenue, Partner Management, Field Service, E-Commerce, Interaction Center
Supply Chain Management (SCM) - Advanced Procurement, Purchasing Intelligence, Logistics and Transportation, Product Lifecycle Management, Asset Lifecycle Management, Contracts, Manufacturing, Value Chain Planning, Inventory Optimization, Order Fulfillment, Order Management
Product Lifecycle Management (PLM) - Product Collaboration, Product Cost Management and Compliance Product Quality Management, Product Governance, Engineering Data Management, Engineering Collaboration, Variant Management
With over 50 Enterprise Resource Planning (ERP) consultants worldwide, SMS Software Technologies offers the know-how to help your organization connect its business processes into a unified system that achieves your goals and generates positive ROI. Our ERP capabilities encompass both SAP and the full range of Oracle products.
Wide-ranging ERP Experience
Through long-term engagements with global enterprises and government agencies, we have built proven expertise in every ERP requirement: business intelligence, human capital management, customer relationship management, supply chain management and product lifecycle management.
Business intelligence implementation and training for a government-sponsored financial enterprise. Maintenance and support for a multi-modular regional transportation agency. Optimization and support for an Internet-based home service provider.
Oracle implementation for a major energy and utilities retailer and wholesaler.
With a vast majority of businesses depending on Microsoft’s portfolio of enterprise products, integration has never been easier. Microsoft’s suite of business collaboration tools allows secure access to the Microsoft office suite anywhere through the cloud, as well as web applications, instant messaging, conferencing, and file sharing. The entire portfolio of Microsoft services are built on Office, SharePoint, and Exchange platforms, which are familiar to users and easily adapted into the workplace.
As a Microsoft Certified Partner, SMS Software Technologies delivers a wide range of Microsoft solutions, allowing your company to focus more on core business processes, and less on the technology behind it. Backed by Microsoft’s trust center, employees can share data without the concern of privacy and security.
SMS Software Technologies’s Microsoft initiatives emphasize hybrid cloud-based solutions focusing on:
Whether you need to consolidate multiple systems, retire legacy applications, integrate enterprise-wide reporting on one platform, or assess alternative technology products in the marketplace, SMS Software Technologies is your vendor-neutral service provider. We work with many partners and platforms to assure you of a smooth and seamless integration that increases your organization’s efficiency and productivity.
Measurable business benefits include:
- Standardized business processes and platforms
- Improved compliance with regulations
- Higher ROI on technology purchases.
- Secure Device Deployment
- Virtualization and Management
- Windows Intune, Office 365, Project Online
- CRM Online
- Windows Azure
- SQL Azure with on-premise Collaboration and Unified Communication solutions
SMS Software Technologies comprehensive, solutions-based, Infrastructure Support Services include:
Data Center Services - achieving more efficient and agile data center performance that leverages greater automation and enables enhanced responsiveness in delivering business services to end users.
Database Services - thoroughly defining database design to implement individual and integrated solutions that streamline data management and strengthen your ability to deliver foundational data to your information system users.
Messaging Services - implementing enterprise messaging solutions to reduce administrative costs, provide a more robust disaster recovery solution, simplify backup and restore procedures, and install and migrate accounts to the best-suited messaging system for your specific environment.
Support & Maintenance
Whether you require short-term assistance or need a partner that can integrate all support needs from start-to-finish in a 24x7 support model, SMS Software Technologies technical experts serve as single points of contact and accountability for achieving Service-Level Agreements and other established support metrics.
We are experienced working in multi-vendor environments and offer delivery models to match your needs (onsite/nearshore/offshore). With a proven knowledge transfer methodology, SMS Software Technologies is prepared to assume support and maintenance responsibility for your existing systems from either your current IT team or third-party systems integrators. Our dedicated teams are knowledgeable, proactive, and productive to help you streamline operations, improve system performance, and enhance scalability.
Security Services - matching your security goals and needs with our effective practices, technologies, and services to test and secure specific applications and systems or to define your internal and external security postures
We conduct independent functional testing and quality assurance by applying a wide range of automated and manual test designs. Our significant experience with software testing tools includes SQL Navigator, HP, QC, QTP, Rational, Mercury, TAO, and Work soft. SMS Software Technologies also has experience using scenario creation and execution for volume testing, stress testing, spike testing, and endurance testing.
Measurable business benefits include:
- Accelerated testing build-up and execution through test automation
- Earlier detection and resolution of defects, thus lowering costs for repair/rework
- More robust repository of re-usable testing libraries